"What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis" - W.Edward Deming
Team Coaching is a powerful intervention to use with newly formed teams; teams facing significant change; where engagement or morale is an issue; or where an increase in performance is required.
Central to the coaching process is the client’s awareness of themselves, so in Team Coaching awareness of the Team is core. The systems approach to Team Coaching puts the Team (or System) at the centre of the coaching process as the client. Individuals are part of the system but no one individual knows all or can represent the entire system. Through the use of systems coaching tools we can help the team to become more aware of itself; we can help it:
- articulate its needs;
- design an agreed operating model;
- allow lone, dissenting or marginalised voices to be heard;
- deal with conflict;
- create alignment of objectives; and
- set a clear action plan
In the context of Team Coaching a team can be from 2 to 200+ and whilst logistics may change with the size of teams (e.g. One coach can work with a team of around 10 or fewer but for larger teams more coaches would be used) the fundamental approach remains the same.